Shangri-La Hotels and Resorts

Shangri-La Hotels and Resorts, a Hong-Kong based hotel chain, is the largest Asian-based deluxe-hotel group in the region. The group started in 1971 with its first and flagship hotel in Singapore, and now has 64 deluxe hotels and resorts located in key Asian, Australian and Middle Eastern destinations with a combined total of more than 28,000 hotel rooms.

Shangri-La Hotel, Dubai

The 200-metre tall, 43-story Shangri-La Hotel, Dubai has set new standards in service, hospitality and value for money since its opening in July 2003. The hotel is situated on Sheikh Zayed Road, close to Dubai's business centres and tourist attractions, just 15 minutes away from Dubai International Airport and five minutes from the World Trade Centre, the Dubai Convention Centre and downtown Burj Dubai. The hotel also offers 126 serviced apartments for guests needing to stay longer.

Pre-existing situation & UTCFS’s role

As one of the world's most prestigious hotels, massive investment was required to develop the site of the Shangri-La Hotel, Dubai. In order to protect such a large investment, Shangri-La wanted a fire detection system that would be able to detect possible threats at a very early stage and enable fire fighting units to respond fast. For a fire detection system capable of achieving these objectives, the Shangri-La Hotel turned to UTCFS.

UTCFS’s solution

The fire detection system now installed at the Shangri-La Hotel is based on UTCFS's EST product range. This fire detection system monitors and operates thousands of fire detection devices in an efficient way. Over 5,000 addressable devices are installed throughout the hotel. These addressable detectors were of particular interest to the client since they allow the hotel's security management and fire brigade to determine the exact position of any reported fire threat. Additionally, over 1,250 notification devices such as bells, horns, strobes and voice alarm speakers have been installed. All of these devices, both detectors and notification appliances, are connected to 15 control panels, which gather data from all the devices before transmitting directly to the central monitoring station. In the monitoring station, three client interfaces are installed using UTCFS's FireWorks software management package, providing a user friendly and scaleable tool for monitoring the fire detection system. The many advanced features of the EST product line have given the Shangri-La Hotel, Dubai the fullest confidence that their guests and property are protected from the risk of fire.