Zurich Financial Services

The core business of Zurich Insurance is general insurance and life insurance. Founded in 1872, Zurich has a global network of subsidiaries and offices in North America, Europe, Asia Pacific and Latin America. 60,000 employees serve customers in more than 170 countries.

Zurich Italy

In Italy, Zurich is present since 1902 and operates in damage, life, pensions and personal investments. With over 1,200 employees, 730 insurance agents and 1,700,000 customers, the company operates in the area of protection, savings, life insurance and mutual funds. The Group is also active in the Direct Business with the brand Zurich Connect (phone and online) and provides consulting insurance services for medium and large companies.

Pre-existing situation & UTCFS’s role

Zurich in Italy has three main offices in Milan and Rome and 32 branches in other important commercial cities. In the main offices, non-UTCFS access control and attendance systems were installed. Furthermore, intrusion and video systems from different manufacturers were present across their sites. When Zurich was challenged to find new cards for the existing access control systems, they decided to redefine their strategy for security, building automation and attendance systems. It was also deemed necessary to develop a more coherent, national system concept.

UTCFS’s solution

With the ATS Master system, UTCFS offered a truly integrated intrusion and access control system for all 35 locations. All local system components of the various sites are managed and monitored from a single remote control room with UTCFS’s Alliance software. Alliance also seamlessly integrates with the UTCFS video monitoring and recording systems that are available in all office branches. Additionally, integration with the existing time and attendance system was realised through the benefit of using the same key cards for both systems. With this newly adopted security system strategy, Zurich aims to roll out the UTCFS ATS Master panel in all of its branches, including UTCFS video surveillance for selected branches. Currently Zurich is constructing its new Italian headquarters in Milan. They have chosen UTCFS to equip its headquarters with the integrated intrusion, access control and video solutions, covering 12 floors, two underground levels and housing 1,000-1,500 employees.