Isbank

Isbank was established in 1924 with two branches and a total of 37 staff. Since then Isbank has become a very successful financial company, topping the list of Turkey's most respected and trusted enterprises while carving itself a place among the world's largest corporations. The company now counts nearly 22,000 employees, 1,100 branches and 4,000 ATMs. It also has 15 foreign branches. Isbank has indeed seen extraordinary growth since it first opened office in 1924 and has become a true market leader.

Pre-existing situation & UTCFS’s role

Following a serious increase in robberies on off-site ATMs, Isbank's management decided to upgrade the security systems in order to better protect these machines. Because the communication lines enabling the alarm systems on ATMs in remote areas are easily cut, wireless-based systems were needed. Installation of such systems had never before been tried in Turkey, and the severity of the problem meant they would have to work correctly, every time, under any circumstances. After reviewing likely solution providers, Isbank turned to UTCFS.

UTCFS’s solution

Some 1,200 Isbank ATMs have been equipped with a UTCFS intrusion alarm system. This solution uses a wireless GSM/GPRS connection to facilitate constant communication between the ATMs and a central monitoring station, eliminating at a single stroke any threat of local ATM communication lines being tampered with. An Osborne-Hoffman IP network receiver and signal processing device make further management of the ATMs possible through control room software. With this solution Isbank is confident that its ATMs are secured at all times and in all circumstances.