Dogus Group

Tracing its roots back to 1951, the Dogus Group is mainly active in the services sector. It owns many global brands notably in five high-growth areas: finance, automotive, construction, tourism and media. Priding itself on customer satisfaction and trust, the Dogus Group creates and develops respected brands on a world scale and, by adapting to global developments, it continues in the vanguard of change in Turkey.

Garanti Bank

Garanti Bank is Turkey’s second largest private bank, providing retail, commercial, corporate and private banking services to over eight million customers. Emphasising customer satisfaction, it operates over 720 domestic branches, five foreign branches (in Luxembourg, Malta and Northern Cyprus), four international representative offices (in Moscow, London, Düsseldorf and Shanghai), over 2,500 ATMs, a call centre, and an internet bank.

Pre-existing situation & UTCFS’s role

Garanti Bank had a hodgepodge of security systems from various installers and manufacturers with little consistency and poor integration. The client’s security managers needed a clear view of events at all times and places. A consistent new security system was sought, maintaining a single brand throughout. Experienced in the financial sector, UTCFS and its installer pitched the UTCFS solution.

UTCFS’s solution

The UTCFS intrusion detection system based on the NX product range is installed at multiple sites. All panels are connected to a central monitoring room with an Osborne-Hoffman network receiver that efficiently manages incoming signals and transmits a clear report over management software. For the remote ATMs, the connection is established over TCP/GPRS. Today, over 2,500 ATMs and more than 720 bank branches are equipped with UTCFS’s solution. Now more than ever, Garanti Bank can provide the safety its clients and personnel deserve.